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Newcomer
Chinarider
Newcomer
April 17, 2025
Solved

Can't get rid of blue background

I have none checked for background and it's still blue. I've deleted the app from all of my devices and it is still showing up. 

 

Any help is appreciated 

    lancetlcAnswer
    Employee
    April 21, 2025

     I "think" that this might be your Facetime Camera mac background. Mac Sequoia has this new thing. It is really kind of cool where you can change the background of your camera. Can you check it and see if that is what is changing your background. It is a green icon at the top of your display, and when you click on it you will see what I see on the screenshot below. Let me know if this is the issue. 

     

     

     

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    9 replies

    Employee
    lancetlcAnswer
    Employee
    April 21, 2025

     I "think" that this might be your Facetime Camera mac background. Mac Sequoia has this new thing. It is really kind of cool where you can change the background of your camera. Can you check it and see if that is what is changing your background. It is a green icon at the top of your display, and when you click on it you will see what I see on the screenshot below. Let me know if this is the issue. 

     

     

     

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      Explorer
      idance
      Explorer
      June 26, 2025

      I can confirm that Sequoia Facetime CameraBackground is the issue. Importantly, you need to start a Zoom call (doesn't matter if you have someone on) and turn on your camera. Once the camera is on and the session has started, look for the FaceTime Camera icon above your menu and right click. If zoom is using your Facetime camera the bottom option will be Background.


      Remove the background and done! Remember the background button for Zoom is NOT the one you want.

       

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        Newcomer
        calbearsgo
        Newcomer
        October 2, 2025

        I had the same problem! The only thing I would add is the way you "remove the background" once you are in FaceTime Control at the top of your screen menu is to deselect it so it goes from green (on) to grey (off). Well done! 

         

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        Newcomer
        ElvisTait
        Newcomer
        December 24, 2025

        have mac laptop keep getting blue background, click none, same background, how do i remove the background

         

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        Newcomer
        Michele Jeanmarie
        Newcomer
        February 5, 2026

        I do see three icons when I click on the FaceTime button and do see a blue background, a blurry background and a vivid background. I suppose I am to choose my preference, which will be portrayed when I am on Zoom. Mac Sequoia was overriding Zoom. Now I know. Thank you.

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