VagnerAG1
Newcomer
Newcomer
since ‎2025-05-19
‎2025-05-19

User Statistics

  • 3 Posts
  • 0 Solutions
  • 0 Likes given
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User Activity

Csat not available in Portuguese (Brazil)

2025-05-19 04:50 AM
Please, I would like to request the inclusion of the Portuguese (BR) language in the CSAT within the ZCC, as it is currently only available in Portuguese (PT).

new filter option in call center agent report

2025-05-19 04:43 AM
I would like to request the inclusion of a specific "Work Started" filter option in the agent history report in the contact center
Company
TI PLUS