dsmithpdx
Explorer
Explorer
since ‎2024-04-24
‎2025-05-14

User Statistics

  • 4 Posts
  • 0 Solutions
  • 1 Likes given
  • 1 Likes received
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User Activity

Recording Data Retention: How Often Are Recordings Deleted?

2025-05-14 01:26 PM
I just instructed our employees to enable data retention for cloud recordings if they do not need to keep them indefinitely. Many people have enabled it and set their retention period to 30 days, but they still have recordings in the cloud that are m...

Reporting Question

2024-12-06 12:39 AM
One of our execs is asking me for the following data: Total hours spent in Zoom meetings in 2024 (I tried the "Daily" report under "Usage," but it shows "Total Participant Minutes" which is time spent by ALL users in every meeting. She just wants the...

Help With Issue Escalation

2024-04-24 03:17 PM
I have been trying to get resolution to an issue that started SIX MONTHS ago. I have worked with two different account managers, a sales manager, and Zoom support and they have ALL stopped responding to my repeated emails. The last email I received f...
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