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dsmithpdx · 2025-05-14 01:26 PM

I just instructed our employees to enable data retention for cloud recordings if they do not need to keep them indefinitely. Many people have enabled it and set their retention period to 30 days, but they still have recordings in the cloud that are m...

dsmithpdx · 2024-12-06 12:39 AM

One of our execs is asking me for the following data: Total hours spent in Zoom meetings in 2024 (I tried the "Daily" report under "Usage," but it shows "Total Participant Minutes" which is time spent by ALL users in every meeting. She just wants the...

dsmithpdx · 2024-04-24 03:17 PM

I have been trying to get resolution to an issue that started SIX MONTHS ago. I have worked with two different account managers, a sales manager, and Zoom support and they have ALL stopped responding to my repeated emails. The last email I received f...

dsmithpdx · 2024-04-24 03:14 PM

I have been trying to get Zoom to help me with an issue we have been dealing with for SIX MONTHS. My account rep and a sales manager I had been communicating with via email haven't replied to me in over TWO MONTHS. I have sent them 12 emails in that ...

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