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ArmandoHL · 2022-05-23 06:46 AM

Hello: This happens everyone in awhile, but some of our paid users are switched to Basic accounts in the system. We have a small number of admin's so it isn't anyone changing them on the backend. But wondering why this is happening? Thanks, Armando

ArmandoHL · 2022-01-18 11:40 AM

Hello: We have set up a webinar for people to sign up for. We have been notified from people who signed up, that the webinar has been cancelled or their registration has been cancelled? We have not done anything to the webinar and it is still active....

ArmandoHL · 2022-05-03 06:59 AM

Thanks for your reply. I think we figured it out as some people by mistake hit the "unregister" link in emails. Thanks!

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Users switch from paid account to basic

Registrants having Webinar cancelled without doing anything

Re: Registrants having Webinar cancelled without doing anything

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