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Whiteboards Missing From My Library

SandiK
Newcomer
Newcomer

‎2024-04-16 09:04 AM

All of my older whiteboards are missing from my whiteboard library.  Only 2024 boards are showing up.  I did not delete them.  They were not created within a meeting.  

 

I've had trouble for a while when I get to the whiteboard library but always manage to click around enough they finally show up.  

 

Any ideas?

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BakerHe
Community Champion | Employee
Community Champion | Employee

‎2024-04-18 02:05 PM - edited ‎2024-04-18 02:06 PM

Hi @SandiK I am glad to hear that your whiteboards show up finally.

In case someone happened to the same issue. I want to provide more details here.

 

Firstly : zoom won't remove our whiteboards without our approve.

But make sure this option is disabled (Default Disabled) 

BakerHe_0-1713474224882.png

 

Related article : https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058624#:~:text=In%20the%20navigat....

 

 

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