cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Unable to Load this Whiteboard. Error Code:3

bee_playground
Newcomer
Newcomer

‎2024-07-16 06:46 AM

When the teacher open Whiteboard during video meeting, I cannot see anything. 

When I opened the " Whiteboard" function in zoom, it just shows:   Unable to load this whiteboard. Error code: 3.

 

What's happening?

Topics:
0 Likes
4 REPLIES 4

mpaterno
Zoom Employee
Zoom Employee

‎2024-07-19 09:26 AM

Hi @bee_playground, sorry to hear you're having issues accessing the Whiteboard. Are you still facing this issue? If so, does it occur when you're creating a new whiteboard in a meeting?

0 Likes

bee_playground
Newcomer
Newcomer

‎2025-02-12 01:53 AM

Yes. I cannot creative by myself. It is still not solved till now....

0 Likes

bee_playground
Newcomer
Newcomer

‎2025-02-12 01:55 AM

I cannot create.... I don't know why

0 Likes

mpaterno
Zoom Employee
Zoom Employee

‎2025-02-12 08:35 AM

@bee_playground So if I'm understanding correctly, you're running into two issues. Previously, you were not able to see the board shared with you. You're also not able to create your one? What happens when you try to create your own board?

0 Likes