The new cursor is useless.

[gemaroja]

Have you all tried writing on the Whiteboard using the new cursor yet? When you try to write, it appears way above the cursor's position! It's impossible!!!
Why ruin an excellent product??? It's unfortunate!!
I had to switch to Canvas...

[BakerHe]

HI @gemaroja I am sorry for the unpleasant user experience.

I want to help but I don't understand what is the new cursor.  I appreciate it if you can provide an image , gif or more details for this issue.

[gemaroja]

@BakerHe 

Thank you for responding. Did you try writing on the whiteboard? Were you able to make the writing stay horizontally even (as it normally should)? If you managed to do so, then tomorrow I will send you images to show that the cursor does not start writing where it is supposed to... and with that, they ruined the whiteboard. In fact, it was my students who recommended that I switch to the canvas board since, although it is not as good as Zoom's, at least it is workable. Best regards!

[BakerHe]

HI @gemaroja , the cursor looks good when I am testing. I appreciate it if you can provide an image , gif for this issue.

[craig0]

I'm having the same issue.

link to giphy 

for some added context I'm using the web version on linux in firefox

[BakerHe]

@craig0 , it helps a lot ! 👍 Thanks for your image. We will forward this issue to engineers. We will fix it as soon as possible.

And we will let you know once it's fixed!

[BakerHe]

HI @eric_blanco , did you happen to the same issue on linux platform?