cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Pasting to zoom whiteboard

fsmith041255
Explorer
Explorer

I am wanting to change to zoom to tutor students. I am able to past an image or PDF to the whiteboard, but the meeting participant is unable to. The upload button is greyed out for them. How do i fix this?

2 ACCEPTED SOLUTIONS

StephenNewton
Community Champion | Employee
Community Champion | Employee

Hello @fsmith041255 ,

 

As a security precaution, users must be logged into Zoom before uploading photos. Please make sure the people you are tutoring have logged into Zoom before joining the meeting.

Hope that helps!

-Stephen

View solution in original post

Thanks so much- that makes total sense.

View solution in original post

4 REPLIES 4

StephenNewton
Community Champion | Employee
Community Champion | Employee

Hello @fsmith041255 ,

 

As a security precaution, users must be logged into Zoom before uploading photos. Please make sure the people you are tutoring have logged into Zoom before joining the meeting.

Hope that helps!

-Stephen

Thanks so much- that makes total sense.

For some reason, I don't have the ability to paste onto my whiteboard.  I would like to copy and paste text or even upload an image.

 

In the case it won't be realistic to expect everyone to be logged into Zoom, is there a way to circumvent this security feature? For instance, is there a setting I can check to allow everyone to paste images?