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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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roryo
Newcomer
Newcomer

‎2023-01-16 04:34 AM

I have been on a yearly plan for a number of years. My renewal is not until May 2023. My old email address no longer exists but in any event I have been getting emails from Zoom to my correct and current address . However, when I was sent a verification code to allow me log back into my account, it would not recognise me. Therefore, although I have paid to use Zoom, I can't use it at the moment and I need to schedule meetings .

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