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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

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roryo
Newcomer
Newcomer

I have been on a yearly plan for a number of years. My renewal is not until May 2023. My old email address no longer exists but in any event I have been getting emails from Zoom to my correct and current address . However, when I was sent a verification code to allow me log back into my account, it would not recognise me. Therefore, although I have paid to use Zoom, I can't use it at the moment and I need to schedule meetings .

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