cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

trouble shooting audio

ProfessorL
Newcomer
Newcomer

‎2021-10-27 02:45 PM

HI.  This is the first time using Zoom on my husbands laptop.  I have tested the audio and it all tests correctly.  I have double checked settings and it is all correct.  No one is muted.  Does anyone know why the audio is not working?  Please help. Thank you, PL

0 Likes
2 REPLIES 2

Susan51
Newcomer
Newcomer

‎2021-10-28 07:43 AM

Hi ProfessorL,

Just a quick clarification- Is the issue both directions? Meaning not only can you not hear them, but they cannot hear you either? 

Susan

 

 

0 Likes

gigi4
Newcomer
Newcomer
In response to Susan51

‎2022-11-03 09:50 AM

Yes, the audio problem is in both directions

0 Likes