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slightly lagging

Ibnu1
Newcomer
Newcomer

‎2021-10-01 09:06 PM

When i start video conference using zoom, it's always lagging for 2 seconds after running properly in 5-8 seconds, and it happens continuously and doesn't stop. I've tried deleting my cache, uninstall and reinstall, install the older version, restart my computer but it's still like that. can somebody help me?

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-02 09:58 AM

Hi @Ibnu1 

 

What type of computer are you using - a Windows PC, or an Apple computer?

 

Are you on a WiFi/wireless internet connection, or a wired connection to your modem/router?

 

What version of the Zoom app do you actually have installed, after your reinstall? 

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