cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

delete recordin files

Rotemash
Newcomer
Newcomer

Hi all.

I deleted by mistake more than 5000 recored. 

how can i recover them more than 15 each time?

thanks

Rotem

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Rotemash, you can look into the Recover a deleted cloud recording KB article. Hope this helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Rotemash
Newcomer
Newcomer

Hi. @RN 

I have been there. the problem that i have more than 3000 records that i deleted by mistake. the max files that i can choose is 15 look in the picture.

 

Rotemash_1-1635398391944.png

 

I want to know if i can choose more than 15? or choose all? 

 

RN
Community Moderator | Employee
Community Moderator | Employee

@Rotemash, wow! That's a lot of recordings to recover, assuming if you can't choose more than 15 at a time there's a limitation to the number you can select at once. 

 

From what I am seeing this is a limitation on the website.  I would recommend putting in a Feature Request to add the ability to choose to have more than 15 entries on the page here at zoom.us/feed. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!