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account disabled

Zhamira
Newcomer
Newcomer

‎2022-03-17 07:16 AM - edited ‎2022-03-17 07:17 AM

Hey guys, i wanna ask, how to fix account disabled.

My account got disabled (1,003) without reason. I was sign in my account and let it open, and i open my zoom settings on google. When i sign in on google my account on zoom application sign out and it said that My account got disabled. I hope zoom staff can help me, Thanks

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1 REPLY 1

Manny5429
Zoom Employee
Zoom Employee

‎2022-03-17 07:55 AM

@Zhamira Are you using a personal account or are you part of a business account? 

If you are part of a business account with an administrator, You may need to contact your account owner or administrator to request re-enable your account as they may have disabled it. On the other hand, if you have consolidated with an account and no longer a part of the account you can go to zoom.us/forgot_password to reset your password. 

Lastly, since this requires further review of your account, you may submit a ticket via the webrequest form below: 

https://support.zoom.us/hc/en-us/requests/new

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.