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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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ke23
Newcomer
Newcomer

‎2023-01-26 08:55 AM

 
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ManuelaTorres
Newcomer
Newcomer

‎2023-01-26 09:30 AM

I have the same problem😞

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-01-26 10:30 AM

Hi @ke23 @ManuelaTorres if you haven't updated recently (for example today, I am running 15.13.6), suggest updating to the latest version of Zoom first, and let me know if that resolves your issue. 

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jhenzo
Newcomer
Newcomer

‎2023-01-26 11:45 AM - edited ‎2023-01-26 11:47 AM

I was having the same problem after my last auto-update to 15.13.3. After troubleshooting everything else, I assumed I'd have to wait for the next auto-update. I finally figured out how to manually update to 15.13.5. This seems to have fixed the problem. 

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