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Zoom log in google wont work

Lucas9
Newcomer
Newcomer

Hi i just want to ask, i accidentally signed out my zoom account in the app not in browser, an when i tried to sign in with google it wont work I uninstalled it and installed it again it wont work. I even put my correct email and password. Thank YouScreenshot (3697).png 

6 REPLIES 6

Jing
Community Champion | Employee
Community Champion | Employee

Hi Lucas9

 

Please double check which way you need to sign-in.

If you use email and password, please input email address and password and then click the Sign In button.

Jing_0-1681713100624.png

 

If you want to choose the google sign in, then you can click the Google button first.

Jing_1-1681713173722.png

next:

 

Jing_3-1681713225788.png

 

Then input your gmail address and next. 

Finally you should sign in your google account accordingly.

 

Please try it again.

 

Jing

Hi, sorry but it would not work i did the one you told me, but it wont really work.

Jing
Community Champion | Employee
Community Champion | Employee

Hi 

It is ok, please request the admin user of your account to enable this Security option for the whole account, if Google sign in is the necessary method.

[Security] > [Allow users to sign in with Google]

 

Jing_0-1681885274461.png

 

Jing
Community Champion | Employee
Community Champion | Employee

Hi

 

Please contact your account owner for help.

The owner can hide this security option from admin users.

If owner uncheck this view / edit button from [User management] > [Roles], they you can't see the security button. Please contact owner and request to enable gmail option accordingly.

Jing_0-1682405025948.png

 

Lucas9
Newcomer
Newcomer

Hi again, im sorry but I cant find the security.Screenshot (3768).png

jo23
Newcomer
Newcomer

Did you get it