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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom is stucking at connection.

Alanwang89
Newcomer
Newcomer

‎2021-09-08 07:30 PM

 
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3 REPLIES 3

gdsluv1
Newcomer
Newcomer

‎2021-09-08 07:48 PM

Me too

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gdsluv1
Newcomer
Newcomer
In response to gdsluv1

‎2021-09-08 07:48 PM

Anybody to help

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-10 07:56 AM

Hi @Alanwang89, If your app stays in a "connecting" mode or has timed out due to "Network error, please try again" or "Can't connect to our service, please check your network connection and try again" issues, it could be related to your network connection, network firewall settings, or web security gateway settings. You can look into the KB article Network firewall or proxy server settings for Zoom for more info. 

 

Also, you can check out the WiFi Connection Issues KB article as well! I hope this helps 😄 

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Zoom Community Moderator
he/him/his

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