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Use PMI for New Meeting

WRuss
Newcomer
Newcomer

‎2021-12-16 05:14 PM

Previously, whenever I click on New Meeting my PMI would be used as the Meeting ID automatically.  That's because I was able to check the "Use My Personal Meeting ID (PMI)" box.  I now have a new paid account and that box is greyed out and is unavailable.  How can I go back to having my PMI used automatically?

 

W. Russ

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3 REPLIES 3

pizzalover28
Contributor II
Contributor II

‎2021-12-16 07:46 PM

Annother alternative would be to go ty your zoom settings, and set that as the default option.

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WRuss
Newcomer
Newcomer
In response to pizzalover28

‎2021-12-17 01:10 PM

I could not find the location in  zoom settings where I could set it as the default option.  Could you please provide the navigational instructions?

 

Thanks

WRuss  

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pizzalover28
Contributor II
Contributor II
In response to WRuss

‎2021-12-17 01:54 PM - edited ‎2021-12-17 01:57 PM

Hi again! 

Thanks for writing back. 

In that case, I would recommend that you contact zoom support. 

You can do this by clicking https://support.zoom.us/requests/new , or by going to the  zoom.us website, and clicking the chatbot icon at the bottom right of the page and asking to connect to an agent

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