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REQUEST TO ACTIVATE ZOOM HD

CTASIA
Newcomer
Newcomer

‎2021-10-01 10:22 PM

I am having an event soon and I will like to activate zoom HD, appreciate any prompt help

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2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-02 09:55 AM

Hi @CTASIA 

 

You will need to make this request to Zoom Support at the link below. 

 

You will need at least a Pro account to request HD at 720p - quite possibly with a justifiable requirement.

 

HD at 1080p will generally only be available on Business accounts - again usually with a justifiable requirement.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

Hope this helps.

 

Rupert

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