Please Help!

[DrSGBlunt]

My audio isn't working at all on any of my Zoom meetings. I noticed that it first started whenever I was joining a meeting from someone else's generated link but now it's happening on the meetings that I host as well. I've done the system checks for the mics on my notebook recommended by Zoom but to no avail. I can hear everyone else just fine. My video works just fine. But for some reason no one can hear me at all. I have several meetings that I need to host today. Can someone please help?!

Sincerely,

Steven

[Creola · Accepted solution]

Hello @DrSGBlunt ,

I will suggest removing all Zoom files off your computer using the cleanzoom.exe file found in this article https://support.zoom.us/hc/en-us/articles/360062306851-Troubleshooting-screen-flicker-when-sharing-a... , restart your computer then re-install the Zoom app from www.zoom.us/download.

Hope this helps,