Personal contacts (Zoom call/chat grayed out)

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Hi,

I have just created all my contact on a CSV file uploaded them to personal contacts. Now I am using a samsung tablet and can't call them even if they are on line.

When I click on a contact the video call, voice call & chat are all grayed out...

Is there a way to fix this?

Thanks

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!