PDF does not load in chat

[edella]

I am the admin on my account.  I have set sharing settings so that everyone can share files.

I continue to get error messages that say: "Transfer of pdf files is restricted by your account admin."

I am the account admin.  I adjusted the settings so we can share.  I still get the error message.

Help!

[tgallihue]

I have the same issue - did you ever figure it out?

[edella]

Yes but I don't know how.  I just went back and reset every one of my settings and it worked

[MGSR]

Welcome to the Zoom Community! We're glad to have you here.

Thank you for letting us know that the issue has been resolved for you, @edella.

@tgallihue kindly check out this article on changing the file sharing settings.

Let me know if you need further assistance.