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Mikes57chev
Newcomer
Newcomer

‎2021-12-14 01:35 PM

I got a notification there were updates available for my Zoom.  I am the Owner.  When I tried to update, I got a notification that I had to be the Administrator in order to receive the Zoom updates. Can I not update my Zoom when I am the owner?

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3 REPLIES 3

Mara_Charnell
Participant
Participant

‎2021-12-14 02:01 PM - edited ‎2021-12-14 02:15 PM

Are you using MacOS by any chance? I've encountered issues like you mention on MacOS systems, related to users' system permissions. (MacOS has an 'administrator' type user, too.)

 

If you're not on a Mac, please excuse my butting in to this thread. 🐏

landnsky
Newcomer
Newcomer
In response to Mara_Charnell

‎2024-07-02 11:00 AM

yes I'm using a MAC what do I do?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee
In response to landnsky

‎2024-07-10 02:43 PM

Hi @landnsky welcome to the Zoom Community and thank you for posting for the first time. 

 

Please follow the steps outline in the following article to install the latest version of Zoom: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062643#h_cd2ae2a7-179a-4c6b-a7ca-...

 

Let me know if that helps!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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