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MTR on Android - Zoom Direct Guest Join Issue

AV2023
Explorer
Explorer

Hello,
Anyone have an issue with Teams on Android joining Zoom meetings via Direct Guest Join? Despite the 3rd party meetings being turned on in the Admin settings, call being scheduled as a Zoom meeting, I am unable to press join button. I can see a Teams logo next to my call and not a Zoom one as expected. Android firmware and Teams are running latest updates. No issues with MTR licenses, resource account mailboxes can accept calendar invites in Outlook. We do not have any policies via Intune that would prevent this functionality. We do have other Android MTR devices in another location that do not have this issue. Any ideas?

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

If I understand correctly, your issues are surrounding joining Zoom meetings (via DGJ) from MTRs.

If this is the case, Microsoft's support community is where this needs to be posted, not Zoom's.

View solution in original post

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

If I understand correctly, your issues are surrounding joining Zoom meetings (via DGJ) from MTRs.

If this is the case, Microsoft's support community is where this needs to be posted, not Zoom's.