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2021-10-21 12:01 AM
I am going to upgrade my zoom account from Basic to Pro but while doing the same getting the following error:
"Cannot invoke "com.zuora.api.axis2.ZuoraServiceStub$PaymentMethod.getMandateID()" because "dfPaymentMethod" is null (-1)"
Can anybody advise, how can the above issue be resolved?
2021-10-21 03:23 AM
Hi @hal-adm
Strange. I would try again. Maybe from a different browser, or maybe after clearing your cache.
What region are you in?