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Error to upgrade zoom account

hal-adm
Newcomer
Newcomer

‎2021-10-21 12:01 AM

I am going to upgrade my zoom account from Basic to Pro but while doing the same getting the following error:


"Cannot invoke "com.zuora.api.axis2.ZuoraServiceStub$PaymentMethod.getMandateID()" because "dfPaymentMethod" is null (-1)"

 

Can anybody advise, how can the above issue be resolved?

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-21 03:23 AM

Hi @hal-adm 

 

Strange. I would try again. Maybe from a different browser, or maybe after clearing your cache. 

 

What region are you in?

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