cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Chat Etiquette Tool not always working

Mike_B
Explorer
Explorer

I noticed our Chat Etiquette Tool works on some keywords and not on others.  I decided to test it out.  It caught the first keyword I used, but missed the next two.  They caught another, and missed a couple more.  It is not due to misspellings or punctuation.  This has not become a problem, but has anyone else had a similar experience, or know of a fix?

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Mike_B! Are you still noticing this issue with the Chat Etiquette tool? If so, I would definitely recommend leaving your feedback here and/or creating a support ticket.


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?