Chat Box

[Moreah]

My chat box must have a glitch in it.  It automatically sends empty chat boxes to the group from me even though I didn't send them

[Bri]

Hi @Moreah ! What device and version of Zoom are you using? 

[Moreah]

Thanks Bri. Installed the latest version. (maybe that will have solved the problem?)  Using a Mac. Not sure what to do with Zoom AI Companion

[SK2024]

Hello,

I have experienced the same issue the last 2 Zoom meetings. When viewing the zoom chat during a webinar I noticed that there were empty chat messages sent when I did not. This was happening periodically throughout both webinars. I was also using a MAC. 

Thanks

Sundari 

[SK2024]

Is there a setting or fix / solution I could be pointed to? Thanks!

[Quratul]

I also meet such issues for a short period but later on thanks to zoom meetings they resolve my problems

[Moreah]

Not sure if others can see the same empty boxes? I press "collapse all" and it goes away. The empty boxes only seem to come up when someone else replies to a question. But when I press collapse all, all the replies aren't seen by me (not ideal).

[Quratul]

yes, this is happening

[V-Rod22]

Hello All,

I am also experiencing the same issue as everyone else. Does anyone know how to resolve this matter?

[MGSR]

Welcome to the Zoom community, @V-Rod22. Kindly try updating to the latest version of the app or reinstalling it. Let us know if this helps or if you need further assistance. 

[Moreah]

Did not work

[Moreah]

Did both these things and it didn't make a difference