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Cannot open the video file recording

patcummi
Newcomer
Newcomer

‎2022-06-14 03:28 PM

I upgraded to the newest version of Zoom and now cannot open the recorded MP4 file.  I get the error "The specified procedure could not be found"

 

Help please

 

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2 REPLIES 2

crchan123
Zoom Employee
Zoom Employee

‎2022-07-22 04:24 PM

Hi @patcummi! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

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kristenomeara
Newcomer
Newcomer
In response to crchan123

‎2023-03-10 12:13 PM

Hello, I recorded a meeting today. I chose to save it to my computer, not the Cloud. The file that was downloaded from Zoom is a "recording.conf" file. The only application that I can use to open it is using the Notes app. 

Have I lost the recording?

Thanks

 

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