Meeting scheduler not working

[BarbD]

Hello!

Meeting scheduler is not working. Cannot edit an existing meeting or schedule a new one. 

When I enter the meeting details and press Save, the screen goes blank and a circular line spins endlessly.

This is not the first time I'm having this experience... I'm working in Windows 10 and would really appreciate it if this service I'm paying for would work reliably.

Thanks for any and all assistance!

BarbD

[ZoomMate]

Hi There,

Please check below some troubleshoot steps for this:

Clear browser cache and cookies
- Press Ctrl + Shift + R (Windows) or Command + Shift + R (Mac) to reload the page
- Alternatively, clear browser cache and cookies through settings

Check browser compatibility
- Ensure you're using a supported browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge)
- Try switching to a different browser to isolate the issue

Disable browser extensions
- Temporarily disable all browser extensions
- Try scheduling a meeting to see if the issue persists

Update Zoom app
- Ensure you're running the latest version of Zoom (check for updates in the app or download the latest version from the website)
- Restart the app after updating

-Check Windows 10 updates
- Ensure your operating system is up to date (check for updates in Settings)
- Restart your computer after updating

Reach out to Zoom support
- Submit a support request through the Zoom website
- Provide detailed information about your issue and the steps you've taken so far

Additional Tips
- Try scheduling a meeting using the Zoom app instead of the web version
- Check for any conflicting software or system updates that may be causing the issue