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Zoom seems to have two instances and people have difficulty connecting when I send them a link

Larry411
Newcomer
Newcomer

On my Mac Mini (with latest everything).

 

When I click on Zoom, I get Zoom Workspace.  If I get an invite from the participants list and send it to someone, they end up in a Zoom waiting room...different from where I am.  At least that happens regularly. I never know whether it will work or not.  I have the feeling there are two Zoom apps running at the same time.  If we both close Zoom and try again, it may work.

 

Suggestions?  Thank you.

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

HI @Larry411 

 

You should not send a personal invite from one participant to another. The personal invite for a participant is for them only and is tied to their invite email address and Zoom login.

I hope that helps

John Drinkwater
https://www.youtube.com/@boomwithlordzoom