Upcoming meetings are not showing on desktop app

[Mirella]

My upcoming meetings appear on the webiste, but they don't show up neither on my desktop app nor my tablet app. I can only see "recurring meetings". All these meetings were created on the Zoom website, so this is not a problem related to syncing calendars. And I created them, I'm the host, so they were supposed to appear there, right? Or am I missing something? How can I fix this problem? Thanks in advance!

[DianeR]

I experienced this today as well. I don’t have a solution but I want to add more info. We use DTEN devices (think of it as a giant iPad mounted to the wall that stays logged into Zoom). The DTEN was only showing the recurring meetings. The meeting that I needed was not on the menu. I logged onto the account using my laptop & Chrome and could see it. I went to the DTEN and hit Join and typed in the meeting ID and it started the meeting as the host rather than join as a participant. So the meeting is there, it’s just not showing on the display and that’s a real problem. 

[maminette]

Same. It's been happening for a while. The Zoom meetings are created in Acuity Scheduling and then appear in my desktop app when I open it. Sometimes the meetings are missing and there doesn't seem to be a pattern related to meeting creation, day, time, etc. The meeting is still scheduled and able to be seen on the website and in my calendar. When I click the link of a meeting not listed in the Zoom app from other locations I'm able to start it.