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2023-10-26 07:43 AM
Hello -
I'm using an iPad as a controller and an Intel Nuc i7 running Windows 11 to manage a Room. I'm using a Logitech Screen Share to make an in-room PC shareable.
I ran into a new error message today, but was unable to record it verbatim.
When I tapped "Share Content", the touch panel displayed an error something along the lines of:
unable to share, try restarting your computer
After I restarted my Nuc, everything came back up and I was able to share as expected.
Has this happened to anyone else?
Thanks,
Shawn
2023-10-26 10:22 AM
Are you able to reproduce the issue?
I have not had any issues with other Zoom-certified HDMI capture devices (have not used Logitech's) - even if there is an issue detecting the capture card, Zoom will typically present wireless sharing options without a selection for HDMI. If you are able to reproduce this, please send a snapshot!
2023-10-26 11:08 AM
This was the first time I've seen this error, and honestly, I hope I never do again.
If it does happen, I will absolutely come back to this thread.
Thanks!