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[MacOS] [Zoom Rooms Apps SDK] `@zoom/appsdk` zoomAppsSdk.config doens't work on Zoom Rooms later tha

ScreenCloud
Newcomer
Newcomer

We've implemented, integrated, and tested Zoom Apps SDK on Zoom Rooms both Windows and MacOS. https://www.npmjs.com/package/@zoom/appssdk

```

const config = await zoomAppsSdk.config({ capabilities: ["getZoomRoomContext"], });

```

 

However, what we found is the config method works fine only on Windows and MacOS Zoom Rooms that version is older or equal to the 6.0.6 (May 28, 2024) release version.

 

After the 6.0.0, we tried to open the Apps on Zoom Rooms but the function would throw an error `Error: config took longer than 10000ms to respond`, even though we've increased the timeout ms, it still errors the same.

 

I think some interface changes don't match with the JS SDK anymore internally from Zoom Rooms later than 6.0.6 or even the latest version, which is only replicable on the MacOS side.

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

This is most likely going to require escalation to Zoom engineering/dev.

FYI it is pretty obvious that Zoom does not seem to care about their Rooms platform (or even the base conferencing product these days) and there are plenty of inconsistencies like these floating around. I wish you good luck!

 

Have you reached out to support (rather than the community) already?