cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

[MacOS] [Zoom Rooms Apps SDK] `@zoom/appsdk` zoomAppsSdk.config doens't work on Zoom Rooms later tha

ScreenCloud
Newcomer
Newcomer

We've implemented, integrated, and tested Zoom Apps SDK on Zoom Rooms both Windows and MacOS. https://www.npmjs.com/package/@zoom/appssdk

```

const config = await zoomAppsSdk.config({ capabilities: ["getZoomRoomContext"], });

```

 

However, what we found is the config method works fine only on Windows and MacOS Zoom Rooms that version is older or equal to the 6.0.6 (May 28, 2024) release version.

 

After the 6.0.0, we tried to open the Apps on Zoom Rooms but the function would throw an error `Error: config took longer than 10000ms to respond`, even though we've increased the timeout ms, it still errors the same.

 

I think some interface changes don't match with the JS SDK anymore internally from Zoom Rooms later than 6.0.6 or even the latest version, which is only replicable on the MacOS side.

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

This is most likely going to require escalation to Zoom engineering/dev.

FYI it is pretty obvious that Zoom does not seem to care about their Rooms platform (or even the base conferencing product these days) and there are plenty of inconsistencies like these floating around. I wish you good luck!

 

Have you reached out to support (rather than the community) already?