cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Breakout room

octavian
Newcomer
Newcomer

Hi there!

I am trying to setup an environment for a partner that uses Zoom and Breakout Rooms (trainings for about 600 people).

There are a couple of questions I have:

1.  What happens to a pre-assigned user if he gets reconnected (internet failure, device change, whatever) - will he get in the same room he was assigned?

2. Users that could not be pre-assigned - they will have to be assigned manually to a room, but what happens upon a reconnect? They have to be assigned again? They will go to same room as they were? They will go to a random room?

3. For us it is mandatory that same rooms are kept upon disconnection, but also is impossible to assure such a high number of users respond in advance with their Zoom account. What would be best practice in such scenario?

 

Thank you in advance! 

0 REPLIES 0