Breakout Rooms Andriod

[thfick]

Hello all,

One of my customers has the following problem, when she wants to go back to the current session from a breakout room, the image on the andriod tablet stops at the hint, this can take some time. The other participants can see her but cannot hear her. She cannot see or hear the other participants. She and also the host, can interrupt the meeting. This will exclude her from the rest of the meeting. Where can the error lie, does anyone have an idea?

With best regards Thomas

[CarlaA]

Hi @thfick, thank you for your contribution to the Zoom Community!

Apologies that you have not yet received a reply from the community. Is your customer still experiencing this issue? If so, please let us know! If they are no longer experiencing this issue, would you be able to share how it was resolved so that other members in the community with a similar issue can benefit from your question and thread? 

Moderator

Zoom Community Team