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Branding Domain Configuration - Misconfigured CNAME

kailasachse
Newcomer
Newcomer

Hello!

 

I'm trying to apply branding settings to sub accounts via Advanced > Branding.

 

After I enter the TXT and CNAME records required by Zoom, the status is "Domain verification failed" due to a misconfigured CNAME.

 

Host is

yumari-digital

(please feel free to chime in here if you think this isn't a great entry)

 

Value is 

events-branding.zoom.us.

 

TTL is automatic

 

Any thoughts on what the problem might be?

3 REPLIES 3

colegs
Community Champion | Employee
Community Champion | Employee

@kailasachse - I am trying to verify this as well.  What did you use as the name in your TXT file?

 

By "name," do you mean Host or Value?

colegs
Community Champion | Employee
Community Champion | Employee

The host please...