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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom phone icon is available for Sales,Service not available for custom lightning apps.

Shikher
Newcomer
Newcomer

‎2024-10-30 02:29 AM - edited ‎2024-10-30 03:04 AM

Hi Zoom Community user,
I have installed zoom for lightning in my salesforce ecosystem. After trying and configuring zoom phone i found that Zoom phone icon is not visible in Custom Lightning App from Applauncher but its visible and working for Sales, Service console apps.
Could anyone please let me know if there is any config i need to set to make it visible for all the custom lightning apps.

One more issue i am facing with it is that for some users Icon label is showing as "Phone" but for some users its label is showing as different one like "RingCentral" which is another call center. How do i rename that.

Please help me , stucked here.

#salesforce

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