in the log I have "no answer" but never ringing in My zoom phone , use SBC trunk
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2023-03-27 07:47 AM
Hi
I have SBC -Zoom Trunk , when I send calls from anynode SBC to zoom peer ,
When I send call from SBC to zoom ( call center ) , for exemple to Queue or extension (ext 3812) , in the log the call is registered as " no answer" but the zoomphone never ringing in my hand ? it s same when I call the Queue 1809.
in the diagram of SIP , I have the correctly the process ( invite -- try -- ringing -- OK 200 -- Bay ) et
any one can help ?
best regards
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2023-04-10 12:26 AM
Hi @adex
As the path shows, these are internal calls and do not traverse your SBC. Looks like no one answered the call in the call queue.
Hope that helps