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Multiple places to change outbound caller ID (CID)

CapitalOrth
Newcomer
Newcomer

‎2022-12-28 08:25 AM - edited ‎2022-12-28 08:32 AM

I changed the CID to our main # in user settings but also have to change it in user settings\keys and positions.  The first changes it for apps and the second changes it for their desk phone.   Really should be one place.

 

 

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sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-04-10 12:31 AM

Hi @CapitalOrth 

 

Your caller id is what will be used in your associated desk phone too. You do not need to change it from keys and positions again if the caller id is already set.

 

Hope that helps

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