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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

can't log in zoom apps

LauraDavis
Newcomer
Newcomer

‎2021-08-23 10:30 PM

I can log in into my zoom acc from online browser but can't log in from ZOOM Cloud Meetings apps. It says invalid email or password. No matter how many times I change the password it still shows the same.

2 REPLIES 2

zac2021
Community Champion | Employee
Community Champion | Employee

‎2021-08-24 01:49 AM - edited ‎2021-08-24 01:54 AM

Hi @LauraDavis  - Please try uninstalling your Zoom Cloud Meeting Apps. Reinstall it with the new version. By doing so it will delete any cached login/password from the old app. It would be great if you can also share a snapshot when you get the error again after reinstalling the app.

 

Thanks,

zac2021

basiri
Newcomer
Newcomer
In response to zac2021

‎2023-07-14 03:16 PM

zoom is a scam! took my money twice and disabled accound after 1 day, they also didnt assing 2 tolfree number before it was disable without reasin

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