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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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can't log in zoom apps

LauraDavis
Newcomer
Newcomer

I can log in into my zoom acc from online browser but can't log in from ZOOM Cloud Meetings apps. It says invalid email or password. No matter how many times I change the password it still shows the same.

2 REPLIES 2

zac2021
Community Champion | Employee
Community Champion | Employee

Hi @LauraDavis  - Please try uninstalling your Zoom Cloud Meeting Apps. Reinstall it with the new version. By doing so it will delete any cached login/password from the old app. It would be great if you can also share a snapshot when you get the error again after reinstalling the app.

 

Thanks,

zac2021

zoom is a scam! took my money twice and disabled accound after 1 day, they also didnt assing 2 tolfree number before it was disable without reasin