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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom phone texting

luisguerra44
Newcomer
Newcomer

‎2021-10-28 08:04 AM

Hey there, 

 

Is there any way to see if there is a possible update that will allow you to search for previous texts and see the threads without having to type the persons name/number and start a new message only to see older threads. Scrolling takes too long to find the thread and scrolling lags so much its insane how slow it is just to scroll back 2+ days. Thank you in advance!

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1 REPLY 1

alexisbrown
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-11 12:25 PM

Hi @luisguerra44 ,

 

Apologies for the delay in response on your inquiry! I found this support article related to the use and available functionality with SMS: Using SMS. While I am not certain this will directly answer your question, it may lead you down the right path. 

 

I can look into this functionality a bit more a try to get you a more specific answer. In the meantime, I also welcome any Zoom Phone experts out there to chime in 🙂.

 

Thank you!

Alexis

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