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Zoom Phone

Ventana1-
Newcomer
Newcomer

I am setting up some Poly vvx250 phones for my work with Zoom accounts. I make a user, assign the user to a phone, I then set up the phone and once the phone is set up normally it will provision and we are good to go but some of them do not and I need help on how I can provision them so they can start to use them. 

1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hi @Ventana1- 

 

You can only assign up to 3 phones to a user. Are you saying that some phones assigned to different users do not Zero touch provision ?

If yes, Make sure your firewall ports for Zoom phone are open:

 

https://support.zoom.us/hc/en-us/articles/201362683-Zoom-network-firewall-or-proxy-server-settings#h...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.