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Zoom Phone Option

Zdeita
Newcomer
Newcomer

‎2021-10-17 06:08 PM

Hi,

 

I can't seem to download the calls I had as for today only. Not sure what settings I need to change or alter. Help!

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3 REPLIES 3

ChrisO
Specialist
Specialist

‎2021-10-18 05:37 AM

I believe reports are not available until the next day. However, if you have access to the phone logs you could filter by the current date and a user name then export the log.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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Zdeita
Newcomer
Newcomer

‎2021-10-18 04:59 PM

Do you think this is a temporary option? Because last week I was still able to download the recordings the same day. Any help is much appreciated. Thanks.

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ChrisO
Specialist
Specialist
In response to Zdeita

‎2021-10-19 07:01 AM

I thought you were talking about call logs, not recordings. Have you checked your account settings to see if call recording has been disabled?


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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