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Special characters within the Zoom phone comments in Salesforce

Logan4
Newcomer
Newcomer

‎2025-03-04 01:33 AM

Hey, 

It seems that we are unable to use certain special characters within the comments field of the Zoom phone integration with Salesforce. 

 

When trying to add either '#' or '&' to the comments box, the following error is returned. "Unexpected end-of-input: was expecting closing quote for a string value at [line:1, column:265]"

 

We have the field synced to a long text area in our task object. 

 

Can anyone please advise? Thanks

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