Resetting User Password

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2023-10-16 12:37 PM
I am trying to reset a user password and following the below instructions. I do not see the option mentioned in step 4. Can someone post a screenshot of this, as I don't see it as an option. Thanks!
How to change a user's password
To change a user's password:
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation panel, click User Management then Users.
- Click the email address of the user who needs their password changed.
- Find the Sign-in Password section, then click Edit.
- Enter the new password twice, ensuring that it meets the password requirements.
- Click Save Changes.
You will be notified that changing the password will sign you out of all devices. Click OK to confirm.
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2023-10-17 06:43 PM
Hello @kellit
Welcome to Zoom Community. To reset a user's password, you should have owner or admin privileges. Here is the screenshot you are looking for:
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
