cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

OLD SCHOOL TECH HELP

smartalex
Newcomer
Newcomer

Hey, I grew up with analog dial phones. I see NO info anywhere on how to set up a phone on my end, if I sign up for ZOOM Phone.  I have an old analog desk phone. so IF I sign up for Zoom Phone, can I use it and if so, what am I connecting to? Modem? Router? Computer? What? OR, do I have to buy a phone.  Also, I do interviews via phone using a telephone interface. Can I use it?

 

Alex Stan

 

3 REPLIES 3

crissyd
Zoom Employee
Zoom Employee

@smartalex What desk phone are you using? Please see this article about Zoom Phone Certified Hardware to see the list of supported phone devices for Zoom Phone.

At the moment I am using a copper wire phone using J 11 plug that plugs into a modem JR11 jack supplied by the cable company. I assume that a regular phone won't work...and probably not my JK Audio Broadcast Host Telephone Hybrid.  I need a phone system with good quality audio. Both use RJ11 jacks.

AlexStan

I am no longer interested in Zoom Phone.  How about explaining everything about the Zoom Phone in a every day common language that normal people can understand. I saw the "approved phones." It's Greek to me.