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Large volume difference between Text to Speech prompts and any of the Default Zoom prompts

bvanbens
Explorer
Explorer

The difference is very noticeable.

The TTS prompts are about 1/2 the volume of the default Zoom prompts.

 

Anyone else notice this ?  is there  a Fix ?

 

My AR has a TTS prompt, its good quality but pretty quiet

bvanbens_0-1637106307075.png

When caller presses 2 and gets transferred to Q, the initial greeting prompt is jarring and very loud compared to the AR prompt

bvanbens_9-1637106782669.png

 

2 REPLIES 2

FORE-Craig
Expert
Expert

We have our Greeting Prompts disabled, so I haven't noticed this but we do use TTS for various recordings. Have you played with different voices to see if the volume is difference between them?

Craig

I've only tested the first 2 TTS voices so far.  They both were the same volume (i.e. much lower than the default prompts)