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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I am in Zoom meeting and I want my Zoom phone call to ring while I am in Zoom meeting on my laptop

Ramfidelity
Newcomer
Newcomer

‎2022-07-20 09:30 AM

I am in Zoom meeting and I want my Zoom phone call to ring while I am in Zoom meeting on my laptop. Right now I see only the Zoom phone call pop-up comes on my Zoom meeting screen and does not hear it ringing.

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2 REPLIES 2

ccameron
Community Champion | Employee
Community Champion | Employee

‎2022-08-31 01:37 PM - edited ‎2022-08-31 01:38 PM

Hello,

 

You can manage your ringtone, volume and notifications in your Zoom Desktop app by clicking on your photo icon in the top right > then clicking settings > Phone tab.  Photo attached.
It may be that your ringtone or call waiting volume is too low.

 

If this answered your questions, be sure to select "accept solution". Thank you!

 

 

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jraezer
Newcomer
Newcomer
In response to ccameron

‎2023-06-08 11:14 AM

I have the same issue. This solution does not work for our use case. We are attempting to use a Neat Frame as a virtual receptionist in Zoom Room mode. We would like to keep constant contact with guests in our lobby if they need assistance. The problem is when the receptionist receives a call through our Zoom Phone client while connected to the Zoom Room, the ringer does not produce any sound. We would like to have the option to have the ringer audio come through while on a Zoom meeting. 

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