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How to sync salesforce contact to zoom mobile app

afrose0719
Newcomer
Newcomer

Hi All,

We’re currently using Zoom integrated with Salesforce Lightning. Most of our users access Zoom on their mobile devices. We’d like to enable a feature where, when someone receives a call, Zoom can automatically sync with Salesforce to display the caller's contact information.

Is there a way to configure this setup so that Salesforce contacts are used to identify incoming callers in Zoom Mobile?

Any guidance or assistance would be greatly appreciated!

Regards,
Afrose

 

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